The agreement that governs your access to and use of StenoDesk.
These Terms of Service ("Terms") are a binding agreement between you and StenoDesk LLC ("StenoDesk," "we," "us," "our") governing your access to and use of the StenoDesk platform at stenodesk.com and related apps and subdomains (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
You must be at least 18 and able to form a binding contract. You are responsible for the accuracy of your registration information, for safeguarding your credentials, and for all activity under your account. Notify us promptly of any unauthorized use. You are responsible for the acts and omissions of users you invite (e.g., subcontractors) to your workspace.
StenoDesk provides business-management tools for court reporters and legal-support professionals, including job, client, scheduling, document-generation, proofing, invoicing, messaging, email/calendar integration, and a Marketplace for professional connections.
Marketplace — no payment processing. The Marketplace is a discovery and connection network only. StenoDesk does not process, hold, escrow, or facilitate payments between Marketplace participants; any engagement, payment, and settlement between users occurs off-platform and directly between them. StenoDesk is not a party to those arrangements and is not responsible for them.
We may modify, add, or discontinue features at any time. Some features depend on third-party services (§7) and may be unavailable if those services change.
Certain features or tiers may require a paid subscription. [Final pricing/billing model to be confirmed.] If you purchase a subscription:
You own your User Content. We do not claim ownership of it. You grant StenoDesk a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and create derivative works of your User Content solely to operate, provide, secure, and improve the Service for you (including generating the documents and AI-assisted outputs you request and routing content to subprocessors per the Privacy Policy). This license ends when you delete the content or close your account, except for residual backups retained for a limited period and anonymized/aggregated data.
Your responsibilities for User Content. You represent and warrant that you have all rights and lawful bases necessary to upload and process your User Content — including transcripts, case files, contacts, and connected-mailbox data that may contain third parties' personal or sensitive information — and to grant the license above. You are solely responsible for the legality, accuracy, and handling of your User Content and for complying with confidentiality obligations (e.g., protective orders) and applicable privacy laws. Where StenoDesk processes personal data on your behalf, it does so as your processor (see Privacy Policy §9 and any applicable DPA).
You agree not to:
We may suspend or terminate access for violations.
The Service integrates with third-party services, including Supabase, Cloudflare R2, Firebase (Google), Nylas, Google, Microsoft, Stripe, Anthropic (Claude), Resend, Sentry, and PostHog. Your use of connected third-party services (e.g., your Google/Microsoft mailbox) is governed by those providers' own terms and policies. We are not responsible for third-party services and do not control them. Connecting an email/calendar account is optional and revocable in Settings.
AI-assisted features (including transcript proofing, data extraction, and glossary generation) are assistive tools only. Outputs may be incomplete or incorrect and must be independently verified by a qualified professional before reliance. StenoDesk does not warrant the accuracy, completeness, or fitness of AI outputs and is not liable for decisions made in reliance on them. AI features do not constitute legal advice or certified reporting.
We apply reasonable technical and organizational measures to protect User Content (see Privacy Policy §7). You are responsible for configuring access (e.g., which subcontractors you connect and what they can see) appropriately. No system is perfectly secure, and you acknowledge the inherent risks of transmitting data over the internet.
The Service, including its software, design, trademarks, and content (excluding User Content), is owned by StenoDesk or its licensors and protected by law. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service per these Terms. All rights not expressly granted are reserved. If you provide feedback or suggestions, you grant us a perpetual, royalty-free license to use them without obligation to you.
These Terms apply while you use the Service. You may stop using and close your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Service or other users. On termination, your license to use the Service ends; you may export your data before closure where the Service provides such tools. Sections that by their nature should survive (e.g., 5 (license to residual data), 8, 10, 12–15) survive termination.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY OUTPUT (INCLUDING AI OUTPUT) WILL BE ACCURATE. THIS IS A BETA/EARLY-STAGE PRODUCT AND MAY CONTAIN DEFECTS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STENODESK AND ITS OFFICERS, MEMBERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) [US $100].
You agree to indemnify and hold harmless StenoDesk and its affiliates from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from (a) your User Content, (b) your use of the Service, (c) your violation of these Terms or applicable law, or (d) your violation of any third party's rights (including privacy/confidentiality of case materials).
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules. [Venue, and whether to include binding arbitration and a class-action waiver, to be finalized with counsel.]
We may update these Terms. We will post the updated version with a new "Last updated" date and, for material changes, provide additional notice. Continued use after changes take effect constitutes acceptance.
These Terms (with the Privacy Policy and any order forms/DPA) are the entire agreement between you and StenoDesk regarding the Service. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or asset sale.
StenoDesk LLC
Email: legal@stenodesk.com
[Mailing address]